Privacy Policy

Introduction

KindPlate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, located in Cleveland, Ohio.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Apply for food assistance
• Register as a volunteer
• Submit a partnership inquiry
• Contact us through our website
• Subscribe to our newsletter

This information may include:

• Name and contact information (email, phone, address)
• Demographic information
• Financial information (for assistance applications)
• Emergency contact information (for volunteers)
• Employment and income details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and evaluate applications for food assistance
• Coordinate volunteer activities and schedules
• Communicate with you about our programs and services
• Respond to inquiries and provide customer support
• Process partnership opportunities
• Improve our website and services
• Comply with legal obligations and protect our rights
• Send newsletters and updates (with your consent)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., email delivery, database management)
• Partner Organizations: With partner organizations involved in food distribution or service delivery, only to the extent necessary to provide services
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect the rights, property, or safety of KindPlate, our users, or others
• With Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Application data is typically retained for administrative and legal compliance purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent for processing based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.